— Store Policy
Shipping Policy
This policy explains how Drip Avenue prepares and delivers orders within the United States.
Effective September 19, 2026
Processing
Orders are normally processed within 2–4 business days, excluding weekends and holidays. High-volume drops, preorders, severe weather, and carrier interruptions may require additional time.
Delivery Estimates
Delivery estimates begin after the carrier receives your package and are not guaranteed. Available shipping methods and charges are shown during checkout.
Tracking
When tracking is available, it will be sent to the email used for the order. Carrier scans can take time to update after a label is created.
Addresses
Customers are responsible for providing a complete and correct delivery address. Contact us immediately if you notice an error; we cannot guarantee changes after an order enters processing.
Missing or Damaged Packages
If tracking shows delivered but the package is missing, check the delivery area and contact the carrier before reaching out to us. Report damaged, missing, or incorrect shipments promptly at hello@dripavenue.com with your order number and supporting photos when applicable.
This store policy is provided for general information and should be reviewed by Drip Avenue or legal counsel.